MONEYLION
Credit monitoring, education and insights
Product Goal: Create an experience that provides credit score, alerts, and guidance to help users improve their credit.
My Role
Staff Product Designer
Prototyper
Research
User testing
Team:
Product owners
Stakeholders
Engineers
Data
Process:
Defined strategy and roadmap with the team
Researched market and competitors
Conducted user testing, A/B testing, and surveys
Worked with data to understand our users' behavior
Created prototypes and presentations for stakeholders
Continuously work with engineers and product to improve the product
Entry points
Credit score, personal insights, and guidance
History and activity
Results
Over 1 million users
Over 1 million users signed up for credit monitoring. We helped thousands of users improve their credit scores and gain a better understanding of credit.
Increase in revenue
The new experience continues to offer products, credit cards, and credit-building loans that are adding to the revenue goals.